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We want you to love your purchase. If you are not completely satisfied, Saroyal Jewelry offers:

Refunds: Within 7 days of your order's arrival

Exchanges / Store Credit: Within 72 hrs of delivery

Return Conditions:

Items must be in original condition and include vendor packaging.

Used merchandise cannot be returned unless defective.

Refunds are issued to the original form of payment.

Shipping costs are non-refundable.

Please allow 5–7 business days for refund processing.

Earrings, Sale Items ("FINAL SALE"), and Fine Jewelry are not returnable.

What materials are used in your Jewelry? Our pieces are crafted with 925 Silver, 18K Gold Plating Over Silver 925, and high- quality Swarovski Crystals designs set in hypoallergenic alloy.

Will the Jewelry tarnish or change color? With proper care, our pieces maintain their shine. we recommend avoiding water, perfumes, and harsh chemicals to extend their lifespan.

Are the Crystal real Swarovski? We use High- Quality Swarovski-Style Crystals known for their brilliance and elegance.

How long does Shipping take? Standard Shipping within United States typically takes 5-10 business days.

Do you offer express shipping? Yes, we offer express shipping delivery in 1-3 business days.

Do you accept returns? Yes, we accept returns within 48 hrs of delivery. Items must be unused and in original condition.

What if my item arrives damaged? Please contact is within 8 hrs of delivery with photos, and we'll be happy to assist you.

• Is your jewelry hypoallergenic?Our jewelry is designed to be comfortable for most wearers and is made with high-quality materials.

• Can I track my order?Yes, once your order ships, you will receive a tracking number by email.

Last updated: May 29, 2026

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

Contact details including your name, address, billing address, shipping address, phone number, and email address.

Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.

Account information including your username, password, security questions, preferences and settings.

Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.

Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.

Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;

Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;

From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;

From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).

When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.

With our affiliates or otherwise within our corporate group.

Relationship with Shopify

Third Party Websites and Links

Children's Data

Security and Retention of Your Information

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

Right to Access / Know. You may have a right to request access to personal information that we hold about you.

Right to Delete. You may have a right to request that we delete personal information we maintain about you.

Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.

Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

Complaints

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at saroyalllc@outlook.com or contact us at 3735 Morning Canyon St, Las Vegas, NV, 89147, US

• Is your jewelry hypoallergenic?
Our jewelry is designed to be comfortable for most wearers and is made with high-quality materials.

• Can I track my order?
Yes, once your order ships, you will receive a tracking number by email.